SurveyStance offers 3 unique ways for businesses looking to capture feedback from their customers or employees. Feedback Kiosk Survey allows quick one tap feedback by selecting an emoji (smiley face) to answer the survey question. Email Signature Survey allows one click feedback by clicking an emoji within an email signature. SMS Inbound Feedback which allows inbound feedback sent to a dedicated phone number.
SurveyStance is a worldwide leading software company providing feedback software and kiosks for businesses to help them interact with their customers and employees. Our Feedback Kiosk is an iPad based terminal used to capture feedback in real-time. We also offer an SMS Text Messaging Feedback System which helps business receive inbound feedback and comments from their customers via text message in real time. If you want to learn more about who we are, check out our about us page.
SurveyStance is the best in person smiley survey tool because of the high level of feedback you will receive from your customers, client, or employees to see if they are are happy or not. Online survey tools only capture small portion of your customer base and the use Survey Stance in your place of business to find out if customers are happy or not before they leave and never come back can make all the difference. For this reason, the surveys are easy to complete, the user simply taps a range of happy smiley faces to give their feedback.
You will have access to in-depth survey feedback kiosks results so you know when customers are the happiest and when they are not happy. Included in the software are Instant Feedback Notifications which will alert you when someone taps a survey with negative feedback. NPS (Net Promoter Score) is one of the most sought after data points for you business, with SurveyStance quickly start to capture your NPS via your SurveyStance Kiosk! We are located in Orange County, California but serve businesses nationwide. We look forward to helping you with your live in person customer surveys soon!
The SurveyStance SMS Text Message Feedback was designed to help businesses receive more feedback from customers through the ways they are most comfortable (Text Messaging from their cell phone). Everyday customers and clients are walking into your business with a cell phone and texting has now become one of the most popular ways of communicating, why not allow your customers to share their feedback with you by sending a text message from their cell phone directly to you and your team? We have made it simple and easy to get designated phone number that you and your team can use. The sms phone number we provide for you will allow your cell phone number and your customer’s to remain anonymous during your conversations.
SurveyStance Feedback Kiosk is a simple survey kiosk interface designed to maximize user response rate to give you a robust data source to make more informed decisions.
Allow customers to send their feedback directly from their cell phone with a simple text message and respond to them in real-time!
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