Hello.Ā
Thanks for taking the time to read more about SurveyStance!
The short. We are ALL about the customer, period. The founders of SurveyStance both came from families that ran successful mom & pop businesses. How? Great experience, listening to customer feedback and knowing that there is always room for improvement.Ā
The not too long: We are an enthusiastic and dedicated team of rockstars who all share a passion of business and customers. We are based out of sunny Southern California but proudly serve our clients all around the world. We know that customers have a choice of who they buy products and services from. Employees have a choice of who they work with. We believe in the voice of the customer (VoC) and the power of feedback. The impact it can make to a business if gathered and acted upon. We work with purpose. We wake up everyday focused on helping businesses take the friction out of communicating with customers to capture the feedback they need.
Our mission…Ā
is to ensure that every business is collecting customer feedback for continuous improvement opportunities
Our vibeā¦
at SurveyStance is to dream awake. To collaborate with our team and our customers. Be wildly customer focused. Turn ideas into reality.
Our promiseā¦Ā
is to always go above and beyond for our clients! We canāt stop, wonāt stop until you click the Terrific smiley.
Our Software Suite Includes:
- Survey Feedback Kiosk: To capture feedback from customers and employees onsite, in real time. Coming soon! A touch-less experience via QR code to complete the survey from a smart device.
- One-click Feedback (Email Signature): Gathering one click feedback directly from an employeeās email (body or email signature), or confirmation landing pages after a purchase. Now Available! One click feedback via QR code to click an emoji from their smart device.
- SMS Text Feedback: Allowing your customers to text free form feedback directly to your dedicated SMS text phone number.
SurveyStance is a full service provider. We can provide your business with everything it needs from iPads, iPad stands, iPad app software, QR codes, dedicated sms numbers and most importantly a user friendly reporting portal to analyze survey results and make informed decisions! Check out the top industries we serve.
We are here to help answer any questions you have. Please email, call, or text us any atĀ smile@surveystance.com!
