Email Signature Survey

One Question, One Click, Clear Customer Feedback

Email signature can be the best place to insert a one click email survey to capture feedback from customers or employees.  Your customers/employees are busy so allowing them to give quick valuable feedback at multiple points is a must to increase survey results. Create a customer feedback survey in your embedded email signature (outlook, gmail, etc) with our One Click Feedback.

Email Signature Survey - Features

Quickly capture customer feedback directly from your email signature.

Multiple Emoji Option

Choose from several emojis in your email signature survey or use your own custom images. NPS (Net Promotor Score) Survey types also available

Ask Follow Up Questions

After respondent clicks emoji they are directed to a landing page, here you can add additional questions based on their feedback

Increase Online Review

Prompt (only happy) customers to post online review on platforms like Google Reviews, Yelp and more

Instant Notifications

Receive instant email / SMS alerts for specified rates

Track Recipient

Connect the recipient to the response so you know who shared feedback (available on select platforms like Gmail, MailChimp and more)

Reporting/Dashboards

Real Time feedback dashboards available. Custom reporting available on select plans.

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Rate Specific Landing Page

Ask Happy Customers to share Online Review & Unhappy Customers for More Feedback.

Create specific landing pages depending on customer feedback.  Route positive feedback to post online review & negative feedback to collect additional details. This is a great way to increase online reviews.

Custom Landing Page

Customize landing page with your logo and company colors. Landing pages can be setup to be 'rate specific'.

Collect Additional Feedback

Create customized questions to display on landing page after email signature survey clicked. This can be free form text, multiple choice, dropdown options and more.

World Class Support Team

World Class Support Team

If you have any questions about how your company can best use SurveyStance to collect feedback, we have an amazing team ready to help!

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Outlook Email Signature Survey

Quickly setup an outlook email signature survey with the SurveyStance Email Signature Survey platform. Just create the Survey from the portal and copy/paste the email signature into your outlook email signature.

Tracking Employee Email Survey Results

Once a customer taps one of the emoji happy faces embedded in the email footer, that ratings is captured and stored, the customer will then be taken to a landing page where you can ask for more detail (optional).  All the email survey results are stored in the SurveyStance portal. You can view summary or detailed reports based on Employee, Departments, or Company Wide.

One Click Email Survey

How does Email Signature Survey Work?

You can review in detail How One Click Email Signature Survey Works, in short you enter basic information for each employee or department (Name, Email, Department, etc).  SurveyStance will automatically generate a short HTML survey that can be placed within each existing email signature footer (Outlook, Google, Mail, etc).  The next time that employee sends an email, the new one tap email survey will appear and you’re ready to start capturing customer feedback!

Setting up a SurveyStance Feedback Survey in your Email Signature

1
Create Feedback Survey

Once you login to the SurveyStance portal you can create customized feedback surveys.

2
Setup Custom Landing Page

Create a custom landing page where the user will be directed after they share their feedback. You can add additional questions to be displayed and customized with logos.

3
Copy/Paste Survey

Now just embed survey in email signature (copy/paste). One Click feedback survey is now directly within your email signature to populate every time you send and email.

4
View Reports & Setup Notifications

Now you can view dashboards/reports for actionable insights. Also setup instant notifications to be alerted as soon as feedback is received.

How to embed a One Click Email Survey in an email?

Creating a survey and embedding it within an email can be easily accomplished with the SurveyStance Email Signature Survey.  Just create a survey and the survey is auto generated ready to be copied and pasted within an email.Email Signature Survey