Email signature feedback

Email Signature Survey

One Question, One Click, Clear Customer Feedback

Your email signature can be one of the best places to insert a one click email survey to instantly capture feedback from customers. Low response rates is a common theme across anyone using email survey links.

Emoji based email signature surveys allow them to give quick valuable feedback at multiple points. Create a customer feedback survey in your embedded email signature (outlook, gmail, etc) with our One Click Feedback.

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One click feedbackCustomer feedback in every emailInstant email / SMS alerts

Click smiley rating Route to landing page Report in real time

Email Signature Feedback Surveys

Just copy and paste the feedback survey directly within an email signature and start collecting feedback on every interaction. One Click Email Survey is perfect for customer facing employees.

Email Signature Survey - Features

Quickly capture customer feedback directly from your email signature.

Multiple Emoji Option

Choose from several emojis in your email signature survey or use your own custom images. NPS (Net Promotor Score) Survey types also available

Ask Follow Up Questions

After respondent clicks emoji they are directed to a landing page, here you can add additional questions based on their feedback

Increase Online Review

Prompt (only happy) customers to post online review on platforms like Google Reviews, Yelp and more

Instant Notifications

Receive instant email / SMS alerts for specified rates

Track Recipient

Connect the recipient to the response so you know who shared feedback (available on select platforms like Gmail, MailChimp and more)

Reporting/Dashboards

Real Time feedback dashboards available. Custom reporting available on select plans.

Rate Specific Landing Page

Ask Happy Customers to share Online Review & Unhappy Customers for More Feedback. Create specific landing pages depending on customer feedback.

After the click

Rate Specific Landing Page

Route positive feedback to post online review & negative feedback to collect additional details. This is a great way to increase online reviews.

Custom Landing Page

Customize landing page with your logo and company colors. Landing pages can be setup to be 'rate specific'.

Collect Additional Feedback

Create customized questions to display on landing page after email signature survey clicked. This can be free form text, multiple choice, dropdown options and more.

Email Signature Survey Conditional Landing Page

World Class Support Team

If you have any questions about how your company can best use SurveyStance to collect feedback, we have an amazing team ready to help!

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Email & Help Desk Integrations

SurveyStance Email and Help Desk Smiley Survey can be used within the following platforms. Emoji Signature Surveys is a great way to help your employees collect feedback from customers.

Embed Survey Gmail Signatures

Embed survey within Gmail Email Signature and use our custom Chrome Extension to track recipient for each survey completed.

Embed Survey in Outlook Signature

Embed survey within Outlook Desktop or Outlook 365 email signatures. Microsoft Add-In coming soon!

Zendesk Ticket Survey

Embed an Emoji Survey directly within a Zendesk Ticket template. Track which respondent shared the feedback.

FreshDesk Ticket Survey

Emoji Surveys embedded within FreshDesk Tickets. Check out our FreshDesk Integration to track respondents.

MailChimp Embedded Survey

Add an Emoji Survey to your MailChimp email campaigns to track feedback at any point.

Any other Web Based Platform

Embed the Emoji Survey within any web based platform. Just copy/paste HTML survey.

Outlook Email Signature Survey

Just create the Survey from the SurveyStance platform and copy/paste the email signature into your outlook email signature.

Tracking Employee Email Survey Results

Once customer clicks an emoji (happy faces) embedded in email footer, that rating is captured and the customer will be redirected to the landing page to share more details (optional). All the email survey results are stored within the SurveyStance portal to view survey summary or detailed reports.

How does Email Signature Survey Work?

You can review in detail How One Click Email Signature Survey Works, in short you enter basic information for each employee or department (Name, Email, Department, etc). SurveyStance will automatically generate a short HTML survey that can be placed within each existing email signature footer (Outlook, Google, Mail, etc).

Setting up a SurveyStance Feedback Survey in your Email Signature

Create Feedback Survey

Once you login to the SurveyStance portal you can create customized feedback surveys.

Setup Custom Landing Page

Create a custom landing page where the user will be directed after they share their feedback. You can add additional questions to be displayed and customized with logos.

Copy/Paste Survey

Now just embed survey in email signature (copy/paste). One Click feedback survey is now directly within your email signature to populate every time you send and email.

View Reports & Setup Notifications

Now you can view dashboards/reports for actionable insights. Also setup instant notifications to be alerted as soon as feedback is received.

How to embed a One Click Email Survey in an email?

Creating a survey and embedding it within an email can be easily accomplished with the SurveyStance Email Signature Survey. Just create a survey and the survey is auto generated ready to be copied and pasted within an email.

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