Email Signature Survey – Customer Feedback
Email signature is the best place to place a one-tap survey to capture feedback from customers during email communication. Customers are very busy these days so allowing them to give you valuable feedback at multiple points will get you maximized survey results.
How does SurveyStance Email Signature Surveys Work?
You can review in detail How it Works, in short you enter basic information for each employee or department (Name, Email, Department, etc). SurveyStance will automatically generate a short HTML code that can be placed within each existing email signature (Outlook, Google, Mail, etc). The next time that user sends an email the new one tap email signature survey will appear and you’re ready to start capturing customer feedback!
Tracking Employee Email Signature Survey Results
Once a customer taps one of the happy faces within the email signature that ratings is captured and stored, the customer will then taken to a landing page where you can ask for more detail (optional). All the email signature survey results are stored in the SurveyStance portal so you can view summary or detailed reports based on Employee, Departments, or Company Wide.
Demo Trial Period
Here at SurveyStance we are so confident you will love our email signature survey system we can offer you a demo trial period at not cost to you and promise you will love it. Contact us today to learn more and to get a demo scheduled today!