Email Signature Survey – Customer Feedback
Email signature is the best place to place a one-tap survey to capture feedback from customers during email communication. Customers are very busy these days so allowing them to give you valuable feedback at multiple points will get you maximized survey results. Keep reading if you’re looking for how to create a customer feedback survey in your embedded email signature.
How does SurveyStance Email Surveys Work?
You can review in detail How it Works, in short you enter basic information for each employee or department (Name, Email, Department, etc). SurveyStance will automatically generate a short HTML code that can be placed within each existing email signature (Outlook, Google, Mail, etc). The next time that user sends an email the new one tap email survey will appear and you’re ready to start capturing customer feedback!
Custom Landing Page – Collect Additional Information
Tracking Employee Email Survey Results
Once a customer taps one of the happy faces embedded in the email that ratings is captured and stored, the customer will then taken to a landing page where you can ask for more detail (optional). All the email survey results are stored in the SurveyStance portal so you can view summary or detailed reports based on Employee, Departments, or Company Wide.
Demo Trial Period
Here at SurveyStance we are so confident you will love our email signature survey system we can offer you a demo trial period at not cost to you and promise you will love it. Contact us today to learn more and to get a demo scheduled today!
Email & Help Desk Integrations – Emoji Signature Survey
SurveyStance Email and Help Desk Smiley Survey can be used within the following platforms to help your employees collect feedback from customers.
- Gmail Signatures
- Outlook Signatures
- Zendesk Ticket Survey
- FreshDesk Ticket Survey
- and More!
Free Trial – Email Signature Rate my Service
SurveyStance makes it easy for you to setup a free trial to test the Rate my Service Email Signature Survey, we don’t even require a credit card to get setup. Just click the link below and create an account.