QR Code Feedback
QR Code Customer Survey
QR Code Feedback
QR Codes with embedded surveys can be a quick and easy way to collect customer feedback. Your customers are busy so allowing them to quickly scan a QR code and share their feedback is ideal.
Try It!
Scan QR Code Below
Opens a real survey. No app to install.
QR Code Feedback
Quickly capture customer feedback directly from QR Codes. Customers scan the QR Code and quick tap of an emoji to share feedback.
Simple survey flow
1. Scan QR Code 2. Tap Emoji to Complete Survey 3. Done!
Completing a QR Code Feedback Survey is Simple.
Scan QR Code
Customers will open camera app on phone and point it at the QR code
Tap Emojis to Complete Survey
Survey will open in web browser for user to complete survey by tapping an emoji 😍
Done!
All feedback is accessible real-time within dashboard reports
Where to Display QR Code Survey
Put feedback access where customers already pause, pay, wait, or unpack a product.
Wall Poster
Create signage to post on walls / windows
Receipts/Invoices
Print on the bottom of receipts / invoices
Product Cards
Print on post cards and include in product shipments to allow customer feedback
Print-ready collection points
QR Code Survey - Signage
Customizable Templates
Use branded QR code materials that match your feedback program and location.
Posters, Stickers or Table Tents
Place survey entry points on surfaces customers naturally see during the experience.
Placement drives response rate
Where to Post QR Codes by Industry
Placement matters more than almost anything else. A QR code someone has to look for is a QR code nobody scans, so put it where customers already pause, pay, or wait.
Every location
Entrance and exit doors, plus restroom mirror stickers.
Retail & restaurants
Checkout counters, table tents, waiting areas, dressing rooms, and curbside pickup banners.
Healthcare
Front desk check-in, waiting areas, and patient rooms.
Hospitality
Front desk, guest rooms, elevators, restaurant tables, and on-site activity entrances.
Senior living
Main office, elevators, cafe and cafeteria, and food service trays.
Campus & office
Admissions, dining halls, libraries, conference rooms, and break rooms.
Full service QR code feedback package
Everything You Need to Launch, in Five Steps
Short on time? We handle the setup end to end, from the survey questions through to the printed signage arriving at your door.
Survey & questions
Our survey team helps you choose the questions worth asking, then sets the survey up in your account.
Your custom QR code
One click generates your QR code, with custom colors so it matches the rest of your branding.
Stickers or banners
Pick artwork from our template library for posters, stickers, and table tents, or supply your own.
Print and ship
Printed stickers arrive at your location within 10 business days, or download the files and print immediately.
Start collecting
Place the stickers in high traffic areas and feedback starts landing in your dashboard in real time.
Better together
Using QR Codes with a Feedback Kiosk
A feedback kiosk captures the people who stop at the counter. A QR code catches everyone else, including the customers in a rush who would rather use their own phone. Running both gives you two touchless routes into the same survey, so you stop losing responses from people on the move.
Both methods feed the same real-time dashboard, so results stay in one place no matter how the feedback arrived.
Anonymous when you want it
Responses can be collected anonymously, which is what makes QR codes work well for employee feedback: people answer honestly when the reply is not tied back to them.
Keep it short
A three to seven question survey completes far more often than a long form. Use the follow-up landing page for anyone who wants to say more.
Works in print and digital
The same QR code works on receipts, signage, slide decks, and documents you share from your screen.
Get a demo and see how a QR Code Survey can help you!
Click below to schedule a 20 minute demo with our Customer Success Team. Learn more about our QR code feedback forms.
One Question, One Click Feedback Surveys
Choose your methods
Print QR Codes on stickers, receipts or signage. Place QR Codes on PowerPoint Slides, Documents, Communications and send digitally or share out from your computer screen.
Reap the Benefits
Common questions
QR Code Survey FAQs
How does a QR code survey work?
A customer opens the camera app on their phone and points it at your QR code. The survey opens in their mobile browser, they tap an emoji to rate the experience, and the response lands in your dashboard in real time. There is nothing to install and no login for the respondent.
Do customers need an app to scan a QR code survey?
No. Every modern iPhone and Android phone reads QR codes with the built-in camera app, and the SurveyStance survey opens in the standard mobile web browser. Respondents never download anything.
How do I create a QR code for my survey?
SurveyStance generates the QR code for you. Once your survey questions are set up, one click creates a custom QR code, and you can choose colors that match your brand before downloading it or having it printed.
Where should I place QR code surveys?
Place them where customers naturally pause, pay, or wait. Common high-traffic spots are entrance and exit doors, checkout counters, waiting areas, restroom mirrors, table tents, elevators, and receipts. Visibility drives response rate more than any other placement factor.
How many questions should a QR code survey have?
Keep it short. Three to seven questions produces meaningfully higher completion rates than a long form. Many SurveyStance customers start with a single emoji question and use an optional follow-up on the landing page for anyone who wants to say more.
Can I customize the QR code and signage to match my brand?
Yes. QR codes can be generated in custom colors, and SurveyStance provides a library of templated artwork for posters, stickers, and table tents. You can download and print immediately, or have printed stickers shipped to your location within 10 business days.
Are QR code survey responses anonymous?
They can be. Anonymous responses are often what make QR code surveys effective for employee feedback, since people share honest opinions without worrying about attribution. You can also ask for contact details on the follow-up landing page when you want to close the loop.
Can I use QR code surveys together with a feedback kiosk?
Yes, and many locations do. A feedback kiosk captures people who stop at the counter, while a QR code catches customers who are in a hurry or prefer their own phone. Running both gives you two touchless paths to the same survey and more total responses.