I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Frequently Asked SurveyStance Questions
After a user completes a survey on the Kiosk there is a ‘splash page’ that displays Survey Completed message. You can control how long that screen is displayed which will prevent anyone from starting the next survey. If you’re concerned with misuse, we suggest making this Survey Completed page display for 20-30 seconds. This will prevent users from filling out multiple surveys.
You will have the capability of locking the app in ‘single app’ mode which will not allow anyone (except the admin) to exit this app.
Yes! We have engineered our platform for all company sizes from 1 device to 100+ devices. For larger organizations you will appoint one Company Admin who will be able to invite other users and be able to assign specific devices to each user. The users can be setup with ‘Full-Access’ or ‘Read-Only’.
Our dashboards & reports are in depth yet very easy to read and understand. You will have access to real-time reports via the SurveyStance portal. You also have the option of receiving a Weekly and/or Monthly summary report sent right to your inbox. You can export the data into excel or PDF as well. All our reporting is able to be broken out by user and device.
The iPad is locked inside the stand (you will have the key). The iPad Stands also have a standard cable lock input so if theft is a concern we can provide you with a cable lock to further secure the SurveyStance iPad and Stand.
Yes you can use you’re own iPad with SurveyStance software! However we recommend you use our iPad so we can help you mange it remotely. Our iPads are programed for remote management and we can make sure all software is always up-to-date. We can also lock the iPad into ‘Single App Mode’ so users can’t exit the app in Kiosk Mode.
We’re located in California USA and serve customers worldwide.
We sure do, and it starts at 10 devices!