Customer stories
SurveyStance Customer Testimonials & Reviews
Learn why companies prefer SurveyStance, the leader in intuitive feedback solutions, and see how we're transforming feedback into real results with unmatched support.
5.0 from 100+ reviews on Google
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Real reviews from real customers, straight from Google.
Every quote below is a verbatim 5-star Google review — click through to read them all on our profile.
A vendor's perspective
It's probably quite rare to get a review from one of your vendors but here goes. Mount-it has been doing business with Surveystance for quite a few years and it's honestly a breath of fresh air to deal with such a wonderful staff…
Real data for stakeholders
We have been very impressed with the SurveyStance kiosk installed in our clinic. Clients quickly and easily share their feedback, and we have been able to use that data to improve services and report real data to stakeholders. Natalie's service has been incredible. Highly recommend.
Feedback kiosks in the field
We recently tested SurveyStance via iPad kiosks in various departments of the Arizona Humane Society to gauge the customer experience we offer, and SurveyStance was great to work with! Their support team was fast and helpful…
Response rates skyrocketed
We decided to try something different after seeing these happy face surveys in an airport we found Survey Stance and could not be happier. Great team, super easy to use and our response rates skyrocketed! Customer are always commenting how they like it. All that and super reasonable price (less than we were paying before).
Switched from SurveyMonkey
We moved from SurveyMonkey to Survey Stance and it was very efficient and easy. We were very happy for the ability to have a dedicated advisor to help us when we had questions and not just a random key word search…
Employee & customer feedback
Natalie was fantastic to work with today! Morris Furniture is excited to be collaborating with SurveyStance to improve our employee and customer feedback experience! Thank you for the detailed information and assisting us in setting up our dashboard and landing pages for each department.
Email signature surveys
We did a trial with SurveyStance for email signature and don't know why we didn't start sooner! The feedback that we got across our teams has already shifted how our employees work with our customers. It's been true game changer. Definitely recommend. 5 Stars.
Support across time zones
Amazing customer experience. Support is super-fast and the team really are experts at designing surveys to glean as much feedback from your customers as possible. I am based in Sydney and found the response time faster than local providers. Thank you Survey Stance!