Solutions
Feedback kiosk solutions by industry
SurveyStance helps teams collect feedback while the experience is still fresh. These pages show how a one-tap kiosk survey works in the specific places our customers run: clinics, service counters, dining rooms, and workplaces.
Best fit
Pick the industry that matches your space
Patient feedback kiosks
Clinics and hospitals capture patient satisfaction while the visit is still fresh, with follow-up questions and alerts when a score needs attention.
Service center feedback kiosks
Repair shops and service counters ask about wait time, pricing, communication, and staff interaction at the checkout moment.
Corporate dining feedback
Cafes and dining halls track food quality, menu satisfaction, service, and cleanliness across each meal period.
Employee feedback kiosks
Offices, campuses, and internal service teams collect quick employee sentiment without launching another email survey.
Built around the moment of response
The strongest SurveyStance use cases happen when people have a clear opinion but are unlikely to complete a survey later. These pages explain how to place feedback collection where the experience happens.
The same survey, tuned per industry
Every industry page below runs on the same one-tap emoji survey and the same reporting. What changes is the question set, where the kiosk sits, and who gets alerted when a score drops.
- One tap starts the response, so people finish before they walk away.
- Conditional follow-up questions ask why, without turning it into a form.
- Scores report by location, so multi-site teams can compare rooms, counters, and buildings.
Where a kiosk is not the right answer
Not every feedback moment happens in a building. If your customers finish the experience over email or a support ticket, a kiosk has nothing to capture. Email signature surveys and QR code surveys cover those touchpoints, and they use the same reporting as the kiosk pages.
- Email signature feedback for support, sales, and help desk replies.
- QR code surveys for tables, receipts, table tents, and posted signage.
- Software-only deployment if you already own the iPads.
Find the page for your industry
Questions to answer before you choose a placement
- Where does the experience actually end for this person?
- Will they still be on site when they form an opinion?
- Who needs to know within the hour if a score comes in low?
- Do you need to compare more than one location or counter?
- Do you already own iPads, or do you need the hardware too?
Frequently asked questions
What if we run more than one of these environments?
Many customers do, such as a hospital with a staff cafeteria or a campus with both offices and dining. The same account can run different surveys in different places, and every score is reported by location, so you can compare them or keep them separate.
What if our industry is not listed here?
The four pages here are the environments we see most often, not a limit. The deciding factor is whether people are still on site when they form an opinion. If they are, a kiosk fits; if they finish over email or a support ticket, email signature or QR code surveys are the better match.
Does SurveyStance require a long-term contract?
No. SurveyStance offers month-to-month pricing, with software-only and full kiosk hardware package options.
Can SurveyStance support multiple locations?
Yes. SurveyStance supports multi-location feedback programs with centralized survey updates, dashboards, alerts, reports, exports, and user access controls.
What happens after someone taps an emoji?
The first tap captures the sentiment. Teams can route respondents to follow-up questions, comments, review prompts, or conditional questions based on the response.
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