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Solutions

Solutions

Feedback solutions for physical locations and digital touchpoints

SurveyStance helps teams collect feedback while the experience is still fresh, whether that happens at a kiosk, through a QR code, in an email signature, or inside a service workflow.

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Customer feedbackEmployee feedbackPatient satisfactionDining and facilities feedback

Built around the moment of response

The strongest SurveyStance use cases happen when people have a clear opinion but are unlikely to complete a survey later. These pages explain how to place feedback collection where the experience happens.

Choose the right solution page

Use caseBest pagePrimary feedback moment
General physical-location feedbackFeedback kiosk softwareA customer, employee, or visitor is on site
Support and account communicationEmail signature feedback surveysA customer reads an email or help desk reply
Healthcare satisfactionPatient feedback kiosksA patient is still in or leaving the facility
Service operationsService center feedback kiosksA customer is checking out after service
Food serviceCorporate dining feedbackAn employee or guest finishes a meal
Workplace experienceEmployee feedback kiosksAn employee uses workplace services

Frequently asked questions

Does SurveyStance require a long-term contract?

No. SurveyStance offers month-to-month pricing, with software-only and full kiosk hardware package options.

Can SurveyStance support multiple locations?

Yes. SurveyStance supports multi-location feedback programs with centralized survey updates, dashboards, alerts, reports, exports, and user access controls.

What happens after someone taps an emoji?

The first tap captures the sentiment. Teams can route respondents to follow-up questions, comments, review prompts, or conditional questions based on the response.

SurveyStance

Ready to capture feedback while the experience is still fresh?

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