Case studies
Real teams, real feedback results.
A look at how organizations use SurveyStance to collect feedback and act on it — in courts, in transit hubs, and everywhere in between.
City Courts Learn from Court User Satisfaction Surveys
LaGratta Consulting
LaGratta Consulting used SurveyStance to collect feedback from court users across seven Texas city courts during the pandemic, busting the myth that court feedback would be scarce or overwhelmingly negative.
90% felt treated fairly
1,900+ responses collected
6 of 7 courts continued after the pilot
Survey Kiosk Improves Customer Experience in Transportation
A leading transport refrigeration and temperature control solutions provider
This provider replaced a legacy survey tool with SurveyStance's feedback kiosk to capture real-time customer sentiment and flag poor experiences as they happened.
10x more responses collected over a 1-year period
Ready to see results like these?