Feedbackly Alternative Compare Feedback Terminals

Feedbackly Alternative Compare

When comparing various Customer Feedback tools available there are many things to consider. Below are a few topics to consider when looking for an alternative to Feedbackly Customer Survey. Feedbackly vs SurveyStance Price

Feedbackly Price

Feedbackly price starts at around 249€/mo and beyond based on their website at time of this posting. The price is tiered and increases based on the amount of responses, touchpoint devices, and users increase.

SurveyStance software price is for 1 feedback kiosk is $39/mo ( SurveyStance Pricing) and includes unlimited responses and users. Pricing is based on number of feedback devices. All billing/agreements are month-to-month.

Compare Customer Feedback Products (Feedbackly Alternative)

Feedbackly offers 2 different ways to collect customer feedback (Feedbackly Terminal & Feedbackly Web).

• Feedbackly Terminal can be compared to SurveyStance Feedback Kiosk and is used to capture real time feedback from customers in person.
• Feedbackly Web allows customers to capture feedback from their website visitors. This is unique to Feedbackly and is not something SurveyStance offers.

SurveyStance offers one other customer feedback solution in addition to the Feedback Kiosk.

• Email Signature Survey (OneClick) is a digital emoji based survey that you embed within your email signature. As employees interact with customers they can click on a range of emojis at anytime to share their feedback. Great way to allow feedback to be submitted anytime.

API Integrations

Feedbackly offers some type of API to allow for custom integrations to be setup. SurveyStance offers API for enterprise customers, however, it’s not to the extend that is available when comparing Feedbackly.

Office Locations & Which Is Right For You?

Feedbackly is headquartered in Finland, making it a strong choice for companies based in Europe or Scandinavia who prefer a locally-supported platform. SurveyStance is based in the United States and is ideally suited for US-based businesses that want domestic customer support, faster US timezone response times, and a solution built around the needs of American retail, hospitality, and service environments. If your business operates primarily in the US, SurveyStance is likely the better fit. If you’re based in Europe and Feedbackly’s regional presence matters to you, it may be worth considering.

Who Is SurveyStance Best For?

SurveyStance is the best Feedbackly alternative for businesses that want a straightforward, affordable feedback terminal without complex pricing tiers. It’s an ideal fit for:

• US-based businesses that want domestic support and US-timezone availability
• Retail, hospitality, and service businesses looking for a simple kiosk to capture in-person customer feedback
• Companies frustrated with Feedbackly’s pricing — SurveyStance starts at $39/mo per device with no long-term contracts
• Organizations that need unlimited responses without paying more as volume grows
• Teams that want a quick setup with minimal IT involvement

Feedbackly Review

Feedbackly provides a great customer feedback platform, overall the reviews are positive with the exception of a few negative reviews which can be expected for any established company. There is a range of mixed reviews found via online review sites like Capterra and others. The biggest downside of Feedbackly for some might be the price based on the reviews. At the time of this posting it was $299/mo for the Feedbackly Pro Plan which might be too expensive for some compared to SurveyStance Kiosk.

Frequently Asked Questions: Feedbackly Alternative

Is SurveyStance cheaper than Feedbackly?

Yes. SurveyStance starts at $39/mo per feedback kiosk device with unlimited responses and users included. Feedbackly pricing starts at around $99/mo and scales up to $299/mo or more depending on the number of responses, devices, and users. SurveyStance offers a significantly more affordable entry point, especially for businesses with multiple locations.

Does SurveyStance have a kiosk like Feedbackly Terminal?

Yes. SurveyStance offers a Feedback Kiosk that functions similarly to Feedbackly Terminal. It’s designed to capture real-time, in-person customer feedback at physical locations like stores, hotels, clinics, and offices. The kiosk is simple to set up and runs on standard tablet hardware.

What is the best Feedbackly alternative?

The best Feedbackly alternative depends on your specific needs. For US-based businesses looking for an affordable, easy-to-use feedback terminal kiosk we think SurveyStance is one of the top alternatives. It offers a simple flat-rate monthly price, unlimited responses, US-based support and no long-term contracts making it a compelling choice for companies that want the core functionality of Feedbackly at a fraction of the cost.

Contact us to request a trial or to schedule a call to learn more.