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Feedbackly Alternative Compare

When comparing various Customer Feedback tools available there are many things to consider. Below are some things to consider when looking for an alternative to Feedbackly Customer Survey. There is a range of mixed reviews found on online review sites like Capterra and others.

Feedbackly vs SurveyStance Price

Feedbackly Price

Feedbackly price ranges from $99/mo to $299/mo and beyond based on their website at time of this posting.  The price is tiered and increases as the amount of responses, touchpoints and users increase.

SurveyStance software price is for 1 feedback kiosk is $29/mo ( SurveyStance Pricing) and includes unlimited responses and users.  Pricing is based on number of feedback devices. All billing/agreements are month-to-month.

Compare Customer Feedback Products (Feedbackly Alternative)

Feedbackly offers 2 different ways to collect customer feedback (Feedbackly Terminal & Feedbackly Web).

  • Feedbackly Terminal can be compared to SurveyStance Feedback Kiosk and is used to capture real time feedback from customers in person.
  • Feedbackly Web allows customers to capture feedback from their website visitors.  This is unique to Feedbackly and is not something SurveyStance offers.

SurveyStance offers 2 additional Customer Feedback SolutionsSmiley Feedback Kiosk Stand

  • Email Signature Survey (One-Click) is a digital emoji based survey that you embed within your email signature.  As employees interact with customers they can click on a range of emojis at anytime to share their feedback. Great way to allow feedback to be submitted anytime.
  • Inbound SMS Feedback is a dedicated texting number SurveyStance provides. This text message enabled number is posted around the place of business to promote customers to share their feedback by sending a free form text message to that dedicated phone number.

Integrations

Feedbackly offers some type of API to allow for custom integrations to be setup. SurveyStance offers API for enterprise customers, however, it’s not the extend that is available with Feedbackly.

Location

It appears Feedbackly is based in Finland while SurveyStance is based in United States. It appears both companies serve customers worldwide.

Feedbackly Review

Feedbackly provides a great customer feedback platform, overall the reviews are positive with the exception of a few negative reviews which can be expected.  The biggest downside of Feedbackly for some might be the price. At the time of this posting it was $299/mo for the Feedbackly Pro Plan which might be too expensive for some compared to SurveyStance Kiosk.

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The information provided above was public information at the time of this posting. If you find any of the information provided above is outdated, please contract us so we can update this page.

Compare Feedbackly vs SurveyStance

Feedbackly

Starting at $99/mo
Hardware Not Included
Response Usage Limts
Custom Reporting Not Available in Basic Plans
Phone Support Not Available on Standard Plans

SurveyStance

Starting at $29/mo
iPad/Stand Included in $59/mo plan
Unlimited Response Rates
Remote Management for iPad (MDM)
Support available via Phone/Email/SMS/Chat