When comparing various Customer Feedback tools available there are many things to consider. Below are some things to consider when looking for an alternative to Feedbackly Customer Survey. There is a range of mixed reviews found on online review sites like Capterra and others.
Feedbackly price starts at around $99/mo up to $299/mo and beyond based on their website at time of this posting. The price is tiered and increases based on the amount of responses, touchpoint devices, and users increase.
SurveyStance software price is for 1 feedback kiosk is $29/mo ( SurveyStance Pricing) and includes unlimited responses and users. Pricing is based on number of feedback devices. All billing/agreements are month-to-month.
Feedbackly offers 2 different ways to collect customer feedback (Feedbackly Terminal & Feedbackly Web).
SurveyStance offers 2 Customer Feedback Solutions in addition to the Feedback Kiosk.
Feedbackly offers some type of API to allow for custom integrations to be setup. SurveyStance offers API for enterprise customers, however, it’s not to the extend that is available with Feedbackly.
It appears Feedbackly is based in Finland while SurveyStance is based in United States. It appears both companies serve customers worldwide.
Feedbackly provides a great customer feedback platform, overall the reviews are positive with the exception of a few negative reviews which can be expected. The biggest downside of Feedbackly for some might be the price. At the time of this posting it was $299/mo for the Feedbackly Pro Plan which might be too expensive for some compared to SurveyStance Kiosk.
The information provided above was public information at the time of this posting. If you find any of the information provided above is outdated, please contract us so we can update this page.