How much does Happy or Not cost?

SurveyStance (not affiliated with Happy or Not) is a customer feedback platform that provides smiley feedback terminals and OneClick feedback surveys to help companies collect feedback from their customers or employees. Are you considering buying a Feedback Machine Terminal to capture feedback from customers or employees? Or if you are just reviewing cost and benefit there are a few things to consider prior to making a decision. The below details may be helpful when making your decision on feedback kiosk terminals for your company.

In an article on PC Mag, related to Happy or Not Cost, statedย “Pricing varies widely depending on the customer’s needs. According to the company, a single store setup with one kiosk costs $100 per month. Prices go up from there based on the number of stations and other requirements.”ย Read More from PC Magย about the Happy or Not Pricing.

Type of Feedback Terminal (Digital Touch Screen vs Plastic Button Terminals)

There are several ways to collect feedback from customers to determine if they are happy or not. The type of feedback terminal selected can play a big factor into the total cost.ย  Generally the plastic smiley button type terminals are less expensive compared to the digital touch smiley terminals.ย  Cost should notย be the only factor when considering which terminal is best, you should also consider other factors such as the number of survey questions you want to ask and how long the terminal battery needs to last.Happy or Not Cost Price

Another factor in the price is the hardware required.ย  Providers like SurveyStance have pricing options available to turn your iPad into a feedback kiosk and pay a minimal monthly software fee whereas the full kiosk with all hardware included can cost more.

SurveyStance Pricing

w/ No Long Term Contracts

$59/mo (billed monthly)

Kiosk + Monthly Service Included
(paid monthly & NO long term contracts) ๐Ÿ˜

Includes the following:

  • SurveyStance Secure Kiosk (iPad w/ Locking Floor Stand)
  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Data
  • Phenomenal Customer Support
  • Online Dashboard & Reporting w/ Weekly Email Reports
  • Instant SMS & Email Notifications
For more information around a Feedback Survey Terminal we would love to help you! Please contact us at SurveyStance and a member of our team will be in touch within 24 hours. SurveyStance is a NOT associated with HappyorNot and the services offered are an alternative to happy-or-not smiley terminals. SurveyStance is a Happy or Not competitor, check out more about Happy or Not Alternatives.

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Is the Smiley Terminal Cost Worth It?

When trying to determine if the cost of a smiley terminal is worth the investment comes down to a few factors.ย  Since these types of smiley feedback machines are intended to collect feedback from customers or employee at a physical location, if most of your customers are not visiting a physical location then we don’t suggest using one of these smiley terminals. As an alternative we would suggest using a One Click Feedback Survey for a digital form of the feedback buttons.

Happy Touch Kiosk

Regardless of the solution you get, we truly believe the most important thing is that you collect customer feedback. One of the biggest mistakes we see is companies not have a system setup to get ongoing feedback.

How much does a smiley terminal cost?

SurveyStance smiley terminals cost $29/mo for our software only version and $59/mo for the smiley terminal full kiosk.

SurveyStance Products

SurveyStance offers 3 products designed to make collecting feedback fun! Feedback Kiosk / OneClick Feedback / Inbound SMS Feedback. Please reach out to us anytime to setup a call where we can help create a customized proposal that best fits your needs. We operate in many countries across the world and offer volume pricing based on number of locations and products used.

Emoji Smiley Survey - 5 Point Scale