In case you haven’t noticed, QR codes are everywhere. You can find them on restaurant menus, in store windows, and even on street signs. And now, businesses are using them for customer feedback surveys. That’s right – with a QR code, you can now provide feedback in real time! Companies are posting QR code survey signage, printing the qr code survey on customer receipts and even embedding the qr codes into presentations to collect feedback.
When using QR codes to accept customer feedback in real time, the placement of the QR codes is very important. Placing the qr code should be highly visible to increase survey response rates. Looking for prime time qr code locations for your business?
These hot spots are perfect real estate to ensure you get the qr code customer feedback you need.
Best Practice Tips when using QR Codes to collect feedback from Customer or Employees
Using a QR code survey in combination with feedback kiosks provides two ways for one tap feedback from your customers resulting in more feedback! This is a great way to offer onsite surveys with a touchless experience for those on the go! This way you don’t have to lose out on valuable information from customers in a rush. By simply opening their camera, scanning the code, they can complete your QR code customer feedback satisfaction survey questions from their smartphone.
Popular QR Code Customer Feedback Use Cases
Whether you are capturing feedback from your customers or your employees, maybe even both, here are some use cases on how these savvy businesses were able to grow their business using QR code customer feedback.
There are a few advantages to using QR codes for customer feedback. First of all, it can be quick and easy – your customers can simply scan the QR code and provide their quick feedback without having to complete a long survey. Second, it can be anonymous – customers can provide their honest feedback without having to worry about retribution from their employer. And finally, it is immediate – businesses can receive the feedback in real time and make changes accordingly.
So if you see a QR code on your next customer survey, don’t be surprised – just get your phone and scan it to provide your feedback! It’s the new way and here to stay!
Table Tents or Stickers
Post patient appointment or stay
Cafeteria or Meal Service Feedback
COVID mental wellness
Department Feedback: Bakery, Deli, Meat & Seafood, Floral, etc.
Food Item Inventory
Check out timeliness
SurveyStance QR Code Feedback Package
Strapped for time? No worries, SurveyStance has got you covered. We make it easy for you to launch your QR feedback project in 5 easy steps giving you everything you need every step of the way! Check out our full service QR Code Survey solutions.
Restaurant & Retail
Warehouse & Logistics
Display qr code for feedback after team meetings, all hand company meetings, team building events, onboarding feedback and internal employee NPS scoring.
As a teacher, you're probably always looking for new ways to improve your practice. One popular way to do that is by getting feedback from your students. QR codes can be an excellent way to get feedback quickly and easily.