The SurveyStance feedback system is a Quick Tap Survey Alternative to collecting customer and employee feedback. The feedback is easy to use and very effective.
Setup a feedback survey kiosk and allow customers to share feedback by quickly tapping an emoji or smiley.
Select from a range of emojis, welcome screens, even add your logo and custom branding colors to tie in your brand.
All customers have a dedicated support rep to assist in the setup and all ongoing help.
Not only do provide all the feedback software, we also have pricing plans that include the iPad and Stand for an easy solution.
SurveyStance is focused on helping companies collect more feedback from customers. Our solutions are designed for customers to share quick feedback by removing the friction in the feedback survey process.
Feedback Kiosk is an iPad based Kiosk that allows you to create custom questions that customers complete with a few quick taps of the screen.
All of our billing is month to month so we are always striving to be the best partner to you.
Getting setup is simple but you're not alone. Your dedicated account rep will help you create questions, setup emails surveys and more.
If you need support we're here! You can Call, Text, Email or Open a Ticket and we will be there to support you ASAP.
A quick tap survey is a customer feedback survey that can be completed with a few quick taps of the screen. This type of feedback survey generally has a higher response rate since it’s quick and easy to complete.
One of the most important things when setting up quick tap surveys is you make it easy for the customer. This is why we see such high survey response rates. As a general rule, the easier you make it for the customer to complete the survey, the higher the survey response rate will be.
We have seen that surveys with 3-5 questions perform the best. This is quick enough for customers and still provides the insights that help make decisions.
WiFi Offline, Not a Problem! Collecting customer feedback can be done offline, this is most common when WiFi drops. When the iPad goes offline the survey or survey app will not be impacted. Customers continue to tap feedback on the app and the survey results are stored on the local iPad. Once the internet is connected again the results will be synced to the portal where you can access anytime.