NPS iPad Survey App for Net Promoter Score Feedback

Why use an NPS iPad survey app?

An on-site NPS survey kiosk helps teams capture more responses from customers who are already present, instead of relying only on follow-up emails or text messages.

Real Time NPS Feedback from an iPad Kiosk

Using iPads as a channel for NPS surveys offers maximum customer usage. This is especially true if the business has a physical location. One of the best features about iPad based NPS surveys is the ability to collect NPS feedback live in the customer experience.

No Assistance Needed

Many businesses are starting to use iPad Kiosks for NPS surveys. This is mainly as it allows the customer to fill in the survey anonymously and in real time. Kiosk NPS Surveys are best for places where customers are at the business and interact with employees. iPad kiosk NPS surveys are designed to be left online 24/7 for customers to complete the surveys anytime.

This helps increase response rate from both delighted and angry customers. Moreover, NPS surveys conducted on iPad kiosks can be considered to be the most accurate, as they are completed without any external influence.

SurveyStance NPS Survey with iPad Survey Kiosk

SurveyStance offers the ultimate software solution for businesses ( Feedback Kiosk ). It provides a better and improved customer experience capturing NPS customer feedback. Take the business to the next level by collecting iPad based NPS surveys that are left in public areas for users to tap a number between 0-10 and give the useful feedback.

At SurveyStance we are dedicated to making it quick and simple for customers to provide feedback with our iPad Survey Feedback Kiosks. Download the best survey app for iPad to get started!

NPS is Quick and Seamless

Net Promoter Score iPad surveys offer a quick and seamless way to assess customer satisfaction. The NPS score is used by many businesses which makes Benchmarking easy. NPS is also a great indicator for how happy customers are.

It's a great indicator of future success as well.

Request More Information on our iPad NPS Kiosk

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Ask Follow Up Questions

Setup Conditional Questions to ask specific follow up questions based on previous question responses. Free Form Text is a popular survey question type used to ask for more details after a negative response is received within survey.

High Response Rates

NPS Feedback Kiosks are designed to be fun, engaging and quick. This results in a lot of customers giving their feedback.

In Moment Survey

Why wait until days later to send a survey to your customers? Using an In Moment Survey gets real time feedback.

Fun Feedback

Be different! Using something different like an NPS ipad app to collect customer feedback helps make you stand out and memorable.

Additional Types - Emoji Survey App for iPad

In addition to the NPS Survey, SurveyStance offers the following types of surveys via the iOS Survey App.

Emoji Based Smiley Survey

Thumbs Up/Down Survey

Custom Input Surveys

Free Form Text Input Surveys

Did you know...

These additional surveys options operate similar to the NPS survey where the feedback can be given with a quick tap of the iPad. You can download the Customer Satisfaction App via the Apple App Store.

iPad Survey Kiosk

Using an everyday iPad and locking it into a secure stand is the ideal way to get an iPad Survey Kiosk up and running with minimal effort. The iPad Survey Kiosk should be placed within your business where it would be easy for customers to quickly share their feedback.

Offline Survey App

We all know that WiFi can sometimes drop or be slow. Once the survey is launched there is no need to worry about WiFi dropping as the SurveyStance app has an Offline Survey App Mode. The ratings will be stored on the local iPad and then once there is an active connection the rates will automatically sync to the portal.

Combine NPS with CSAT for the Ideal Feedback Survey

We have seen many customers use a NPS CSAT combination survey. This helps give a great blend of high level feedback with actionable insights. Start the survey off with an NPS questions and depending on the response start to drill into more details.

This can be accomplished using conditional questions to create different paths. Example, if customer gave a NPS score of 0 then the next question would ask customer to share why they had poor experience.