Smiley Face Survey Kiosk Terminal
Using in-store smiley face kiosk terminals to determine if your customers are happy or not is on the rise! The reason most businesses do not get the feedback they need from customers is mainly because of the process in which we ask our customers to give feedback. The percentage of your customers who will fill out an online survey is very low. This is why Smiley Face Survey Kiosks are the perfect solution!
How Smiley Face Surveys Works
The key to a successful smiley face survey is to create a simple survey that the customer can respond to quickly. We suggest 1 question surveys that rotate questions to allow you to capture feedback on a range of topics without having to ask every customer all the questions.
Survey Stance Kiosk placement is the next most important factor! We will help advise you on where to place the iPad Survey Stand to allow for maximized results. It’s important to put the iPad Survey Kiosk somewhere with high foot traffic but still secluded enough so your customers will give an honest rating.
Types of Survey Question Inputs:
SurveyStance offers several different survey question inputs to select from. While some of the options are based on design preference (emoji smiley faces) others are more strategic in collecting customer feedback.
- Emoji Smiley Faces 4 points & 5 point scales
- Thumbs Up / Thumbs Down
- Yes / No
- NPS (Net Promoter Score)
- Star Ratings
- Free Form Text Input (Customer can type freeform)
- Custom Inputs (Survey Admin can specify custom input options)
I want to try try SurveyStance Kiosk, what next?
We are so sure you will LOVE our SurveyStance Smiley Kiosk we are happy to provide you a free trial. Contact us today to get started, we provide EVERYTHING you need: iPad, iPad Stand (floor or table), Apps, and Backend Reporting. Check out a demo video of our iPad Kiosk App.
