Restaurant Customer Feedback App Kiosk​

What is a Restaurant Survey App?

Our restaurant customer feedback app is more than just an ipad survey app , it's a total restaurant feedback system.

The feedback system consist of an iPad based Kiosk (provided) to allow your customers to provide quick feedback about their experience while they are dining at the restaurant!

The restaurant questionnaire is fully customizable and the survey can be changed anytime.

You can also use the restaurant customer feedback app to ask questions like 'what did you like most about our restaurant?' or 'how did you hear about us'?

The SurveyStance Survey Kiosk system is easy to use but dynamic enough to meet a wide range of needs.

Get a Feedback Kiosk at your Restaurant

If you're looking for a way to allow your customers to share their feedback while they are still in your restaurant then the Feedback Kiosk can be an ideal option.

Restaurant feedback systems increase guest satisfaction and helps connect you with customers.

Contact Us and we can get you setup with everything you need to start capturing customer feedback right away!

We have revolutionized the way restaurants survey their customers.

How does a Customer Feedback Kiosk Work?

You can review in detail How it Works , in short our restaurant feedback system is made up of an iPad, Stand, and an app.

Simply place the kiosk in heavy traffic areas around your restaurant.

Customers can provide quick feedback by tapping a range of smiley faces to respond to the corresponding survey question displayed.

By making the survey questions easy to answer you will increase the number of customer survey responses.

Once the simple survey question is answered you can turn on key features like “share your email address” or “tell us more” to further interact with the customer.

Top methods for restaurant customer feedback app surveys:

Feedback Kiosk OneClick Digital Feedback

Restaurant Feedback Questions

Please rate our Service Are you planning on coming back soon ?

Please rate our Food Was our servers friendly ?

How likely are you to recommend us to a friend or family member? (NPS Question) What could we improve upon for next visit?

These quick survey satisfaction questions are answered by tapping range of smiley faces (sad face to happy face) to tell you if they are happy or not.

Other questions types include free form text input or even custom input options for customer to select from.

Best Ways Restaurants can get Great Customer Feedback

The best ways for restaurants to get great customer feedback is not as hard as you may think.

The number one way we have found is to just get more feedback.

By increasing the amount of customers who share feedback this generally will increase the overall feedback scores.

Why is this true?

This is true because it's typical for only those customers who the most upset will track go through the effort of sharing their feedback online.

Consider another example of a restaurant using a Feedback Kiosk where customers can quickly share their feedback as they leave the restaurant.

This will increase the survey completion rate and get a more diverse of customers completing the feedback.

Restaurant Customer Feedback App Ask about our New Restaurant Survey Package.