2 Super Easy Tips To Optimize Real Time Feedback
2 Super Easy Tips To Best Utilize Real Time Customer Feedback Let’s be real, anyone can capture customer feedback whether its through a conversation, written
March 14, 2022
SurveyStance Blog Articles
Listen To Your Customers; Otherwise, You Will Have None.
Listening Improves Customer Experience Explore the various avenues in which you can communicate and listen to your customers to enhance their experience. Listening is key
March 14, 2022
Rolling Out A Successful Employee Feedback Program
Rolling Out A Successful Anonymous Employee Feedback Program Are you looking to understand how to get a temperature check on your internal employees? Smart move.
January 31, 2022
How Mental Health Survey Questions Can Help With Collecting Feedback
Mental Health Survey Questions – Why they are needed and best practices collecting feedback Feedback surveys are an easy way to get direct and anonymous
June 4, 2021
QR Code Customer Feedback – Using QR Codes for Real Time Feedback Surveys
QR Code Customer Feedback Survey Using QR Codes in our every day (touchfree) life has almost become a standard. Everyday people are scanning qr codes
April 14, 2021
Case Study: SurveyStance Kiosk Improves Customer Experience for a World Leading Transportation Solution
Introduction SurveyStance is no stranger when it comes to helping businesses improve their customer survey completion rates and ultimately their customer experience. We know the
February 23, 2021
City Courts in Texas Learn from Court User Satisfaction Survey – LaGratta Case Study
LaGratta Helps City Courts in Texas Learn from Court User Satisfaction Survey with SurveyStance There are two leading misconceptions of court user satisfaction surveys. First,
December 17, 2020
How Feedback Leads to Improved Senior Living Experiences
Independent Senior Living Feedback Surveys Senior living resident surveys have tremendous impact for those currently living on the grounds as well as those seeking
December 7, 2020
Shocking Customer Satisfaction Statistics – Based on 2020 Feedback Survey
Top Customer Satisfaction Statistics you must know General Customer Feedback Stats 52% of customers said that they would not spend more than 3 minutes
November 20, 2020
How to use Customer Feedback to Improve Service
How to Use Customer Feedback to Improve Service within your Business What’s the one thing (other than revenue) that every business needs? We’ll give you
November 7, 2020
Survey vs Feedback – Major Differences + 5 Quick Tips 👍🏼
What is the difference between a Survey vs Feedback? A survey is generally a series of specific questions that are asked as part of an
October 30, 2020
CSAT vs NPS
CSAT vs NPS Customer Satisfaction vs Net Promoter Score Do you ever have unhappy customers? You should not take that as a failure, but a
October 23, 2020
Guest WiFi Portal Feedback – Customer Survey 📶 😁😡
Add Customer Survey on Splash Page for Guest WiFi Portal Feedback Companies that are offering WiFi for their guests and customers have a unique opportunity
October 18, 2020
Email Signature Platforms to Embed Survey in Email Signature
How to Add Feedback Surveys to Email Signature OneClick Email Feedback SurveyStance allows you to embed a survey within emails to collect feedback. This 1
October 18, 2020
Why Use Inbound SMS for Grocery Store Customer Feedback
Why Grocery Stores Should Use Inbound SMS for Customer Feedback. Collecting grocery store customer feedback can be challenging. It seems the only questions that is
October 17, 2020
Importance Of A Customer Feedback Process
Importance Of A Customer Feedback Process For Your Company Customer feedback is crucial for any business. Feedback from your customers serves as a powerful guide
October 16, 2020
How To Get Your Customers To Take Customer Feedback Surveys (Every Time)
Customer Feedback Surveys – Increasing Completion Rate Getting customer feedback surveys is key to growing your business. It can make the difference between delivering mediocre
October 5, 2020
6 Reasons to Collect Restaurant Customer Feedback using Touchless Inbound SMS
6 Reasons to use Contactless Inbound SMS for Restaurant Customer Feedback Survey It’s seriously a no brainer… 🤯 1. Higher Survey Response Rates: Research has
August 23, 2020
Keep Remote Employees Engaged w/ One Click Feedback Surveys
Using Employee Feedback Surveys to Keep Remote Employees Engaged for your ‘work from home’ Team A huge percentage of the worlds’ workforce is now virtual
August 23, 2020
How to Get High Survey Response Rates Using One Click Surveys
How to Get High Survey Response Rates Using One Click Surveys Traditional survey response rates tend to have lower completion rates, mainly because they are
August 3, 2020
5 Must Do’s When Responding to Negative Customer Feedback from Customers in 2020
5 Must Do’s When Responding to Negative Customer Feedback in 2020 Not every customer interaction is going to be great, but it’s what you choose
July 30, 2020
Increase Online Reviews using Emoji Email Signature Surveys
3 Ways to Increase Online Reviews using Emoji Surveys in an Email Signature 😍😊😏😡 Email Signature Surveys are one click feedback surveys embedded within an email signature.
July 8, 2020
Customer Feedback using an Email Signature Survey
Emoji based Surveys in your Email Signature 😍😊😏😡 What are emoji email signature surveys? An email signature survey is a one-tap survey you embed into
June 30, 2020
7 Effective Questions – Emoji Survey App 😍 😡
If you are in the process of setting up your Emoji Survey App on your iPad and seeking suggestions of effective questions to ask, we’ve
June 23, 2020
Airport Feedback Survey – Tap a Smiley Face
Airport Smiley Face Survey Feedback Terminal You know those airport feedback survey’s (Smiley Surveys) found in Airport Bathrooms or near the or Security Checkpoints? These
June 4, 2019
NPS iPad Survey App Kiosk – NPS (Net Promoter Score)
Net Promoter Score – NPS iPad App Generally referred to as NPS surveys, Net Promoter Score Surveys are considered to be one of the most
February 25, 2019
Innovative Way to Capture Employee Feedback Surveys without Email Links
Innovative Way to Collect Employee Feedback without Email Surveys SurveyStance has an innovative way companies can implement an employee feedback survey and capture feedback, ideas,
February 26, 2018
Asking for Feedback in Email Signature – Customer Feedback
How to Ask for Feedback in Email Signature to Capture Customer Feedback To start asking for feedback in email signature from customers is very simple.
October 24, 2017
Smiley Survey Kiosks – The New Mystery Shopper
Are smiley survey kiosks the new Mystery Shopper? As a business owner or manager it’s important to know how your customers feel and if they
May 17, 2017
Smiley Face Survey Kiosk 😁 or 😡 Emoji Survey Feedback App
Smiley Face Survey Kiosk Terminal Using in-store smiley face kiosk terminals to determine if your customers are happy or not is on the rise! The
May 10, 2017
Restaurant Customer Feedback App – Kiosk
Customer Feedback App for Restaurants Restaurant Customer Feedback is one of our specialties. We help restaurants of all kinds collect feedback from customers with our
April 28, 2017
