How to use Customer Feedback to Improve Service
How to Use Customer Feedback to Improve Service within your Business What’s the one thing (other than revenue) that every business needs? We’ll give you
November 7, 2020
SurveyStance Blog Articles
Survey vs Feedback – What is the Difference?
What is the difference between a Survey vs Feedback? A survey is generally a series of specific questions that are asked as part of an
October 30, 2020
CSAT vs NPS
CSAT vs NPS Customer Satisfaction vs Net Promoter Score Do you ever have unhappy customers? You should not take that as a failure, but a
October 23, 2020
Guest WiFi Portal Feedback – Customer Survey 📶 😁😡
Add Customer Survey on Splash Page for Guest WiFi Portal Feedback Companies that are offering WiFi for their guests and customers have a unique opportunity
October 18, 2020
Email Signature Platforms to Embed Survey in Email Signature
How to Add Feedback Surveys to Email Signature OneClick Email Feedback SurveyStance allows you to embed a survey within emails to collect feedback. This 1
October 18, 2020
Why Use Inbound SMS for Grocery Store Customer Feedback
Why Grocery Stores Should Use Inbound SMS for Customer Feedback. Collecting grocery store customer feedback can be challenging. It seems the only questions that is
October 17, 2020
Importance Of A Customer Feedback Process
Importance Of A Customer Feedback Process For Your Company Customer feedback is crucial for any business. Feedback from your customers serves as a powerful guide
October 16, 2020
How To Get Your Customers To Take Customer Feedback Surveys (Every Time)
Customer Feedback Surveys – Increasing Completion Rate Getting customer feedback surveys is key to growing your business. It can make the difference between delivering mediocre
October 5, 2020
6 Reasons to Collect Restaurant Customer Feedback using Touchless Inbound SMS
6 Reasons to use Touch Free Inbound SMS to Collect Restaurant Customer Feedback It’s seriously a no brainer… 🤯 1. Higher Response Rates: Research has
August 23, 2020
How to Increase Employee Performance for Your At Home Remote Team
How to Increase Employee Performance for Your At Home Remote Team A huge percentage of the worlds’ workforce is now virtual and works remotely at
August 23, 2020
How to Get High Survey Response Rates Using One Click Surveys
How to Get High Survey Response Rates Using One Click Surveys Traditional survey response rates tend to have lower completion rates, mainly because they are
August 3, 2020
5 Must Do’s When Responding to Negative Customer Feedback from Customers in 2020
5 Must Do’s When Responding to Negative Survey Feedback from Customers in 2020 Not every customer interaction is going to be great, but it’s what
July 30, 2020
Increase Online Reviews using Emoji Email Signature Surveys
3 Ways to Increase Online Reviews using Emoji Surveys in an Email Signature 😍😊😏😡 Email Signature Surveys are one click feedback surveys embedded within an
July 8, 2020
Customer Feedback using an Email Signature Survey
Emoji based Surveys in your Email Signature 😍😊😏😡 What are emoji email signature surveys? An email signature survey is a one-tap survey you embed into
June 30, 2020
7 Effective Questions – Emoji Survey App 😍 😡
If you are in the process of setting up your Emoji Survey App on your iPad and seeking suggestions of effective questions to ask, we’ve
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June 23, 2020
Airport Feedback Survey – Tap a Smiley Face
Airport Smiley Face Survey Feedback Terminal You know those airport feedback survey’s (Smiley Surveys) found in Airport Bathrooms with the or Security Checkpoints? These smiley
June 4, 2019
NPS iPad App Kiosk – NPS (Net Promoter Score) Surveys
Net Promoter Score – NPS iPad App Generally referred to as NPS surveys, Net Promoter Score Surveys are considered to be one of the most
February 25, 2019
Innovative Way to Capture Employee Feedback Surveys without Email Links
Innovative Way to Collect Employee Feedback without Email Surveys SurveyStance has an innovative way companies can implement an employee feedback survey and capture feedback, ideas,
February 26, 2018
How to Measure Employee Engagement
How to Measure Employee Engagement Measuring employee engagement and happiness can be difficult. Most companies today seek employee engagement feedback through online employee surveys once
November 18, 2017
Asking for Feedback in Email Signature – Customer Feedback
How to Ask for Feedback in Email Signature to Capture Customer Feedback To start asking for feedback in email signature from customers is very simple.
October 24, 2017
Smiley Survey Kiosks – The New Mystery Shopper
Are smiley survey kiosks the new Mystery Shopper? As a business owner or manager it’s important to know how your customers feel and if they
May 17, 2017
Smiley Face Survey Kiosk App Terminal
Smiley Face Survey Kiosk Terminal Using in-store smiley face kiosk terminals to determine if your customers are happy or not is on the rise! The
May 10, 2017
Restaurant Customer Feedback App – Kiosk
Customer Feedback App for Restaurants Restaurant Customer Feedback is one of our specialties. We help restaurants of all kinds collect feedback from customers with our
April 28, 2017
